Warranty Terms and Conditions

Warranty period

All refurbished products from RentNet, with the exception of service packages, come with a 3-month warranty. Batteries and software faults are excluded from this warranty provision.

Faults and Returns

• Repairs within the warranty period (3 months). Please contact RentNet. RentNet will provide you with a repair reference number. The postage costs will be shared (you pay the cost of sending the item to RentNet and RentNet pays the cost of returning it).
• Repairs outside the warranty period (3 months). Please contact RentNet. You will receive a repair number from RentNet. You will be responsible for the repair costs and postage charges.
• The repair reference number must be quoted in all correspondence with RentNet.
• Returns without a repair number will be refused.

CE Certification

All RentNet products comply with the essential requirements and the relevant provisions of the European directives applicable to the individual product. The CE Declaration of Conformity (DoC) can be requested for each product. CE stands for Conformité Européenne, which means ‘in conformity with European regulations’.